Category: Customer Success
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The New Customer Success Manager – Leading Strategically vs. Reacting Tactically
The importance of the customer success manager role has grown commensurately with the popularity of subscription-based/recurring revenue models because of […]
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Product Management and Customer Success, It’s Time to Buddy Up!
Product management and customer success, it’s about time you become best friends! OK, product management. If you’re not already best […]