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New eBook

If you're going to build, market, sell and deliver solutions with strategic customer value, it's imperative you understand what's driving your target customers from the C-suite all the way down to the people doing the work the trenches. Otherwise, your risk of missing the mark on all fronts goes way up.

The fix is simple!

customer discovery ebook - free

Our Difference

  • Customer outcomes are the starting point for everything. 
    • Finding their biggest problems has never been easier!
  • Hands-on training personalized to your products and markets. 
    • You'll know exactly what good looks like for you because we do it together.
  • Unique best practices for B2B/B2B2C. 
    • Skills that open more career doors for you than any other program.
“I love the messaging framework because it forces us to think like a customer before we think about our products. John did a great job of personalizing his training to our markets and we walked out with a complete value dialogue for our newest product. It’ll be really easy to apply this framework to other products going forward. John is a great instructor and I highly recommend his training.”
Chief Marketing Officer
Product Management University Helped Me Learn! 5
“I took John's self-paced Product Management training (and also purchased his book on Amazon) and loved it! The training is insightful, easy to understand, and a must-have foundation for any Product Manager. I highly recommend this training to any product manager or portfolio owner. Thanks for sharing your knowledge John!!”
Chief Product Officer
Product Management University Helped Me Learn! 5
“I was fortunate enough in a previous Product Management role to have a boss who wanted us to have all the best training and had budget to make that happen. That means I've done training on all the big ones and some of the lesser known models or frameworks. My feeling, after having been through many of them, is that Product Management University is the best.”
Head of Product
Product Management University Helped Me Learn! 5
“Thank-you very much John! You are a great trainer and very knowledgeable about Pre-Sales. I needed work on trying to get myself out of ‘verbose’ talking and showing too much product. 10 months later, I'm still using your techniques and they are leading to great success.”
Solutions Consultant
Product Management University Helped Me Learn! 5

One Framework

Imagine how high your ceiling can be when products, marketing, sales and customer success teams are aligned to a common set of customer outcomes with quantifiable strategic value.

There's only one framework that's got you covered across all disciplines with basic, intermediate and advanced skills. You'll never have to ground your team again to switch to another framework!

Customer Outcome Framework